Terms of Purchase

Effective Date: November 11, 2026

COMPANY NAME: Zhengzhou Hangcan Information Technology Co., Ltd.

COMPANY ADDRESS: Room 301, 3rd Floor, Building 8-9, Courtyard 699, Weilai Road, Jinshui District, Zhengzhou City, Henan Province, China

Postal Code: 450003

Email: service@sizzlecart.store

Contact Phone Number: +1(704)701-6827

Customer Support: Monday through Friday, 9:00 AM–6:00 PM Pacific Time

Sizzlecart is owned and operated by Zhengzhou Hangcan Information Technology Co., Ltd.

These Terms of Purchase govern purchases made through the Sizzlecart online store. They explain the conditions applicable to product selection, pricing, payment, order processing, shipping, delivery, cancellations, returns, refunds, and other matters related to purchasing our products.

Please read these terms carefully before placing an order. By submitting an order through our store, you acknowledge these Terms of Purchase, subject to any mandatory rights provided by applicable law.

1. About Sizzlecart

Sizzlecart is an online retail brand specializing in outdoor furniture accessories and practical products designed to support patio comfort, furniture protection, umbrella functionality, and everyday outdoor furniture maintenance.

Our product collections include:

ComfortNest Series

Outdoor Deep Seat Cushion Cover Set
Weather-Resistant Outdoor Throw Pillow Covers
Patio Cushion Storage Bag

WeatherGuard Series

Outdoor Sectional Sofa Cover
Patio Dining Set Cover
Outdoor Lounge Chair Cover

ShadeEase Series

Patio Umbrella Protective Cover
Universal Patio Umbrella Base Weight Bag
Patio Umbrella Crank Handle Replacement Kit

PatioRenew Series

Universal Patio Furniture Leg Caps Set
Adjustable Outdoor Furniture Leveling Feet Kit
Patio Furniture Connector & Fastener Kit

Sizzlecart focuses on practical accessories that help customers refresh, protect, organize, and maintain their outdoor furniture.

Sizzlecart is owned and operated by Zhengzhou Hangcan Information Technology Co., Ltd., the company responsible for transactions made through our online store.

2. Eligibility to Purchase

By placing an order, you represent that you have the legal capacity to enter into a purchase transaction under the laws applicable to you.

If you are below the age of majority in your jurisdiction, you may purchase through our store only where permitted by applicable law and with any required parental or guardian involvement.

You agree to provide accurate, current, and complete information when placing an order.

We reserve the right to review or decline orders where reasonably necessary for payment verification, fraud prevention, product availability, legal compliance, or other legitimate business reasons, subject to applicable law.

3. Product Information and Specifications

We make reasonable efforts to present accurate product descriptions, photographs, dimensions, colors, materials, features, and other specifications.

Our outdoor furniture accessories are designed for different furniture types, structures, and outdoor applications.

Depending on the product, relevant specifications may include:

Product dimensions, shape, and configuration
Fabric composition and material construction
Cushion cover dimensions and compatibility
Furniture cover length, width, and height
Water-resistance and other disclosed fabric characteristics
Zipper, buckle, strap, and drawstring designs
Umbrella pole and base compatibility
Weight bag filling and fastening arrangements
Crank handle connection and mounting specifications
Furniture leg cap shapes and dimensions
Thread diameter and adjustment range for leveling feet
Connector bracket dimensions and mounting hole spacing
Screw, bolt, and fastener specifications
Installation requirements
Package contents
Product care and maintenance instructions

Please carefully review the applicable product page and specifications before purchasing.

Product Appearance and Measurements

Colors and appearance may vary slightly due to screen settings, lighting, photography, manufacturing variations, and the characteristics of individual materials.

Unless expressly stated otherwise, displayed measurements and specifications should be treated as approximate where appropriate.

Outdoor furniture comes in many shapes, sizes, and configurations. A product described as suitable for compatible furniture is not necessarily suitable for every model.

Please check the relevant dimensions, connection types, and compatibility information before ordering.

Nothing in this section excludes remedies available for products that are defective, incorrectly described, or otherwise protected by applicable consumer law.

4. Product Availability

Product availability may change as inventory levels, suppliers, and store offerings change.

We may add, modify, replace, or discontinue products and product variations where permitted by law.

If an ordered product becomes unavailable after an order has been placed, we will review the situation and contact you using the contact information provided with the order where reasonably possible.

Depending on the circumstances, an appropriate resolution may include cancellation, a refund, or another option agreed upon with you.

We will not knowingly represent an unavailable product as available for immediate dispatch.

5. Prices, Discounts, and Promotions

Product prices are displayed on the relevant product pages.

Prices, discounts, and promotional offers may change from time to time, subject to applicable law. Unless otherwise required by law, a price change will not automatically alter the price of an order already accepted.

The price applicable to your order will generally be the price displayed when you submit your purchase, subject to clearly disclosed promotional conditions and correction of material errors as permitted by law.

Promotional offers may include discounts, product bundles, or other special terms. Each offer is subject to the conditions presented with that promotion.

If a specific promotion provides different terms from these general purchase terms, the disclosed promotion terms will apply to the extent of the inconsistency, subject to applicable law.

Free Shipping Threshold

For eligible U.S. orders, free standard shipping is available when the discounted merchandise subtotal is greater than US$29.97.

A discounted merchandise subtotal of exactly US$29.97 does not qualify for free standard shipping.

The free shipping threshold is calculated using the merchandise subtotal after applicable product discounts and before shipping charges, taxes, and other separately charged amounts.

For eligible U.S. orders, a discounted merchandise subtotal of US$29.98 or more qualifies for free standard shipping under this standard threshold.

Please refer to Section 11 for additional shipping details.

6. Payment and Billing

Payment must be completed using an available payment method presented during checkout.

By submitting an order, you represent that:

The payment information you provide is accurate to the best of your knowledge.
You are authorized to use the selected payment method.
You authorize the applicable payment provider to process the transaction.
You will pay the applicable purchase price, shipping charges, taxes, and other amounts properly disclosed or legally payable.

Payments may be processed by Shopify and authorized third-party payment providers.

Payment processing is subject to the applicable provider's procedures, security requirements, and terms.

We do not require you to send complete payment-card numbers or security codes to our customer support team by email.

If a payment cannot be authorized or completed, the order may not be processed until the payment issue is resolved.

7. Taxes and Other Charges

Applicable taxes and charges depend on the transaction, delivery destination, checkout information, and applicable law.

Any taxes collected during checkout will be displayed where applicable.

For international orders, import duties, import taxes, value-added taxes (VAT), customs charges, or similar government-imposed fees may apply depending on the destination and applicable law.

Unless otherwise stated at checkout or required by applicable law, customers are generally responsible for these charges.

International shipping availability, shipping charges, and estimated delivery information depend on the destination and the options offered at checkout.

Please review the applicable charges presented at checkout before completing your purchase.

Nothing in these terms changes any responsibility that applicable law assigns to Sizzlecart or limits any mandatory consumer rights.

8. Order Placement and Acceptance

When you submit an order, you make an offer to purchase the selected products under the applicable purchase terms.

After submission, you may receive an order confirmation acknowledging that your order has been received.

An order confirmation does not necessarily mean that the order has been finally accepted or dispatched.

Order acceptance and fulfillment remain subject to payment authorization, product availability, verification, and other legitimate processing requirements.

We reserve the right to decline or cancel an order where reasonably necessary due to circumstances such as:

Product unavailability
Payment authorization failure
Material pricing or listing errors
Incorrect or incomplete order information
Suspected fraudulent or unauthorized activity
Legal or regulatory restrictions
Other legitimate operational circumstances

Where an order is declined or cancelled after payment has been collected, an applicable refund will be handled according to the circumstances and applicable law.

9. Order Accuracy and Changes

Please review your order carefully before submitting it, including:

Product name
Selected color or variation
Quantity
Product dimensions and compatibility
Package contents
Shipping address
Billing information
Contact details
Applicable shipping charges and taxes

For outdoor furniture accessories, please pay particular attention to measurements and compatibility.

Examples include:

Checking the seat and back cushion dimensions before ordering cushion covers.
Comparing sectional sofa dimensions with the selected furniture cover.
Checking dining table and chair configurations before purchasing a dining set cover.
Measuring a folded umbrella before selecting an umbrella protective cover.
Confirming umbrella pole dimensions and base compatibility.
Checking crank handle connections before purchasing replacement components.
Measuring furniture leg shapes and dimensions before selecting protective caps.
Confirming thread diameter and mounting depth before ordering adjustable leveling feet.
Checking bracket hole spacing and fastener sizes before purchasing connector kits.

If you identify an error after placing an order, contact us as soon as possible.

Order modification requests depend on the status of the order and cannot be guaranteed once processing or fulfillment has begun.

Sizzlecart is not responsible for avoidable delivery problems caused by information that the customer entered incorrectly, except where applicable law provides otherwise.

10. Order Cancellations

Cancellation requests should be submitted within 48 hours after placing the order.

Please contact service@sizzlecart.store and include your order number.

Submitting a cancellation request within 48 hours does not guarantee that the order can be cancelled.

If the order has already entered fulfillment, packing, or shipment, we may be unable to stop it.

If an order is successfully cancelled before shipment after payment has been collected, the applicable refund will generally be issued to the original payment method.

If the order has already shipped, the request will generally need to be handled under our Return and Refund Policy, subject to applicable law.

Nothing in this section limits any mandatory cancellation or withdrawal right available under applicable law.

11. Shipping and Delivery

Sizzlecart primarily serves customers in the United States and offers standard domestic shipping to eligible addresses within the 50 United States.

International shipping options may also be available at checkout, depending on the destination, shipping services offered, and applicable delivery restrictions.

Our standard U.S. shipping arrangements are:

Order processing: 1–2 business days
Estimated shipping transit: 7–15 business days after dispatch
Standard shipping charge: US$2.99 per order
Free standard shipping: Available when the discounted merchandise subtotal is greater than US$29.97

A discounted merchandise subtotal of exactly US$29.97 does not qualify for free standard shipping.

The free shipping threshold is calculated using the merchandise subtotal after applicable product discounts and before shipping charges, taxes, and other separately charged amounts.

For eligible U.S. orders, a discounted merchandise subtotal of US$29.98 or more qualifies for free standard shipping under this standard threshold.

For international orders, shipping availability, applicable shipping charges, and estimated delivery information depend on the destination and the services offered at checkout.

The U.S. standard shipping charge and free shipping threshold do not automatically apply to international destinations unless expressly stated at checkout.

Order processing time and shipping transit time are separate periods. Delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.

Please refer to our Shipping Policy for additional information about shipping destinations, order processing, shipment tracking, delivery delays, undeliverable packages, and other shipping matters.

Nothing in these terms limits any mandatory consumer right or remedy available under applicable law.

12. Shipping Address and Delivery Responsibility

Customers are responsible for providing complete and accurate shipping information.

Please ensure that the recipient name, street address, unit number, city, state, ZIP code, and other required information are correct before submitting an order.

If you notice an address error after ordering, contact us as soon as possible. We will review whether a correction can be made before dispatch.

Once an order has entered fulfillment or has been transferred to a carrier, an address change may no longer be possible.

Delivery may also be affected by carrier operations, weather, access restrictions, incorrect addresses, or other circumstances outside our reasonable control.

Any issue involving a lost, missing, delayed, or undeliverable package will be reviewed according to our Shipping Policy and applicable law.

13. Risk of Loss and Delivery Issues

If your order is delayed, appears to be lost, or is marked as delivered but cannot be located, contact us with your order number and tracking information where available.

We may review the available shipping records, tracking information, delivery scans, and carrier investigation results.

For orders containing multiple Sizzlecart products, please let us know if only part of the shipment has arrived or if a package is missing specific components.

The appropriate resolution will depend on the circumstances, available evidence, applicable shipping arrangements, and mandatory legal requirements.

Nothing in these terms transfers responsibility to the customer where applicable law provides otherwise.

14. Returns and Refunds

Eligible products may be returned under our Return and Refund Policy.

Sizzlecart offers a 30-day voluntary return period, calculated from the date the order is delivered.

For a voluntary return based on a change of mind or another non-quality-related reason, the product should generally be unused, unmodified, and returned with its included components and accessories.

For Sizzlecart products, this may include:

Cushion covers and pillow covers that remain clean, unused, and unwashed.
Storage bags with their original zippers, handles, and supplied components intact.
Furniture protective covers with their supplied straps, buckles, and drawstrings.
Umbrella accessories with their original fastening and mounting components.
Furniture leg caps and leveling feet that have not been installed or modified.
Connector kits returned with their included brackets, screws, bolts, and washers.

Please contact us before sending any product back. If a return is approved, our customer support team will provide the applicable instructions and authorized return address.

For voluntary non-quality returns:

The customer is responsible for return-shipping costs.
The original US$2.99 standard shipping charge, where paid, is generally non-refundable.

If an item arrives damaged, defective, incorrect, or incomplete, please contact us within 7 days after delivery so that we can review the issue promptly.

For seller-responsibility issues, Sizzlecart will review the circumstances and cover applicable reasonable return-shipping costs where appropriate.

Refund eligibility, inspection, processing time, and other conditions are governed by our Return and Refund Policy.

The voluntary return period does not eliminate any statutory right or remedy that cannot lawfully be excluded or limited.

15. Product Care and Intended Use

Customers are responsible for reviewing applicable product instructions and using products in a manner consistent with their intended purpose.

Our products are designed for specific outdoor furniture applications. Proper product selection, installation, care, and maintenance are important for their intended use.

For Sizzlecart accessories, this may include checking furniture compatibility, following installation instructions, observing disclosed dimensions or weight limits, and using appropriate cleaning and maintenance methods.

For example:

Cushion Covers and Storage Accessories

Deep seat cushion covers should be checked against the relevant seat and back cushion dimensions.
Outdoor throw pillow covers should be matched to compatible pillow insert dimensions.
Cushion storage bags should be selected according to the number and size of cushions being stored.
Fabric products should be cleaned and maintained according to the applicable care instructions.

Outdoor Furniture Protective Covers

Sectional sofa covers should be checked against the full length, width, height, and configuration of the furniture.
Dining set covers should be matched to the combined dimensions of the table and chairs.
Lounge chair covers should be checked against the overall length, width, and height of the chair.
Buckle straps and drawstrings should be secured according to the product instructions.

Patio Umbrella Accessories

Umbrella protective covers should be matched to the folded umbrella's dimensions.
Umbrella base weight bags should be used with compatible umbrella base configurations and filled according to the product instructions.
Crank handle replacement kits should be checked against the existing connection, mounting holes, and mechanical specifications.
Umbrellas should be closed and secured according to the manufacturer's instructions when not in use or when weather conditions require it.

Furniture Maintenance and Hardware

Furniture leg caps should be matched to compatible leg shapes and dimensions.
Adjustable leveling feet should be checked against the furniture's mounting thread, installation depth, and disclosed adjustment range.
Connector brackets and fasteners should be matched to the relevant furniture construction, hole spacing, and mounting requirements.
Screws and bolts should be installed using appropriate tools and suitable mounting methods.

Outdoor Conditions and Product Use

Outdoor products may be exposed to sunlight, rain, humidity, wind, dust, and temperature changes.

Water-resistant fabric should not automatically be treated as completely waterproof. Likewise, a furniture cover or fastening accessory should not be considered a guarantee against damage caused by severe weather.

For safety and product longevity:

Follow the product-specific installation and care instructions.
Avoid exceeding disclosed product dimensions or weight limits.
Secure furniture covers and umbrella accessories appropriately.
Do not use incompatible or damaged mounting components.
Inspect fastening straps, buckles, threads, and connectors periodically.
Remove accumulated water, debris, or other material where appropriate.
Follow the original furniture manufacturer's safety instructions.

Improper installation, misuse, unauthorized modification, or failure to follow applicable instructions may affect product performance and may affect eligibility for a voluntary return where permitted by law.

Nothing in this section excludes a remedy for an original product defect or another matter for which the seller is legally responsible.

16. Intellectual Property

The Sizzlecart name, logo, website content, original product descriptions, photographs, graphics, illustrations, and other materials made available through our store may be protected by intellectual property laws.

Unless otherwise authorized or permitted by applicable law, you may not reproduce, distribute, modify, republish, or commercially exploit our protected materials without prior authorization from the relevant rights holder.

All third-party trademarks, product names, and materials remain the property of their respective owners.

Nothing in these terms transfers ownership of intellectual property to a customer.

17. Website Use and Prohibited Conduct

You agree to use the Sizzlecart website for lawful purposes.

You must not knowingly use the website to:

Submit fraudulent orders or payment information.
Interfere with website security or operation.
Upload malicious software or harmful code.
Attempt unauthorized access to accounts or systems.
Collect personal information unlawfully.
Infringe intellectual property rights.
Submit unlawful or materially misleading content.
Manipulate promotional offers or checkout functions through unauthorized means.
Engage in other conduct prohibited by applicable law.

We may take reasonable steps to protect the website, customers, and business operations against misuse, subject to applicable law.

18. Third-Party Services

Our store may rely on Shopify and other third-party providers for functions such as payment processing, hosting, shipping, analytics, security, marketing, or customer support.

These providers may process information necessary to perform their services.

Your use of a third-party service may also be subject to that provider's applicable terms and privacy practices.

Sizzlecart does not control every aspect of an independent third-party service. However, nothing in this section excludes responsibility that cannot lawfully be excluded or limits any mandatory consumer right.

19. Privacy and Personal Information

Personal information associated with purchases and use of our website is handled in accordance with our Privacy Policy.

Depending on the transaction and services used, information may be processed to:

Complete orders and payments.
Arrange shipping and delivery.
Provide product and compatibility assistance.
Respond to customer support inquiries.
Process returns and refunds.
Maintain transaction records.
Prevent fraud and unauthorized activity.
Meet applicable legal and regulatory obligations.

For example, when arranging delivery of outdoor furniture accessories, relevant shipping information may be shared with carriers or logistics providers as necessary to complete the shipment.

If you contact us about a missing bracket, damaged cushion cover, incorrect furniture cover size, or defective umbrella component, relevant order and product information may be processed to investigate your request.

Please review our Privacy Policy for further information about the collection, use, disclosure, retention, and protection of personal information.

Privacy-related requests may be submitted by email to:

service@sizzlecart.store

20. Product Information Errors

We make reasonable efforts to keep product descriptions, prices, images, specifications, and availability information accurate.

However, errors or omissions may occasionally occur.

For outdoor furniture accessories, material information may include product dimensions, fabric characteristics, installation requirements, compatibility details, hardware measurements, and package contents.

If a material error affects an order, we may review the circumstances and contact the customer to determine an appropriate resolution.

Where permitted by applicable law, we may cancel an affected order and issue an applicable refund if a material pricing, listing, or availability error cannot reasonably be resolved.

Nothing in this section permits us to disregard an order or consumer remedy where applicable law requires otherwise.

21. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its general informational content are provided on an "as available" basis.

We do not guarantee that website access will always be uninterrupted or error-free.

Product-specific descriptions and any express warranties provided with a product remain subject to their stated terms and applicable law.

Descriptions of water resistance, durability, UV protection, weather resistance, stability, and other product characteristics should be understood according to the actual product specifications and disclosed conditions of use.

For example, a water-resistant furniture cover should not be interpreted as a guarantee of complete waterproof protection under all weather conditions.

Similarly, adjustable leveling feet and umbrella weight accessories should be used within their disclosed specifications and intended applications.

Nothing in these Terms of Purchase excludes an express commitment made by Sizzlecart or disclaims an implied warranty or consumer protection that cannot legally be excluded or limited.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Sizzlecart will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website or a purchase where such limitations are legally enforceable.

This section does not exclude or limit liability for matters that cannot lawfully be excluded or limited, including any mandatory consumer remedies, applicable statutory rights, or other non-waivable obligations.

The application of any limitation depends on the circumstances and applicable law.

23. Governing Law and Consumer Rights

These Terms of Purchase are subject to applicable laws governing the transaction and the rights of the parties.

We do not designate a particular state or country's law as exclusively governing all purchases through these terms.

Mandatory consumer-protection laws applicable to your purchase continue to apply where required, including any rights that cannot lawfully be waived or restricted.

Any dispute will be handled by a court or other forum with lawful jurisdiction over the matter.

Nothing in this section prevents a consumer from exercising a right or remedy available under mandatory applicable law.

24. Changes to These Terms

We may update these Terms of Purchase when reasonably necessary to reflect changes in our store operations, products, payment or shipping procedures, or applicable legal requirements.

When we make changes, we will update the Effective Date shown at the beginning of the page.

The version applicable to an order will generally be the version in effect when the order was placed, unless applicable law requires otherwise.

We encourage customers to review this page before making a purchase.

25. Severability and Waiver

If any provision of these Terms is found to be invalid or unenforceable, that provision will be applied to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue to apply to the extent legally enforceable.

Our failure to enforce a provision on one occasion does not constitute a waiver of our right to enforce it in the future.

26. Entire Agreement

These Terms of Purchase, together with the applicable product-page information and store policies referenced herein, describe the principal terms governing purchases made through Sizzlecart.

These may include:

Terms of Service
Privacy Policy
Shipping Policy
Return and Refund Policy
Your Privacy Choices
Applicable product descriptions and specifications
Clearly disclosed promotional terms

If a specific policy addresses a particular subject in greater detail, that policy will govern that subject to the extent of any inconsistency, subject to applicable law.

Nothing in these terms excludes rights or remedies that cannot lawfully be waived.

27. Contact Information

If you have questions about these Terms of Purchase, a product, an order, payment, shipping, cancellation, or a return, please contact us.

Brand: Sizzlecart